Patient Satisfaction Quality Improvement Project
There is no doubt that technology is becoming increasingly important in today’s community resulting in the digital era. In fact, technology has shaped and improved almost every aspect of medical care to include service delivery. Perhaps one of the factors that has galvanized the use of technology in the health industry is the need to achieve patient-centric care that improves patient satisfaction and care quality as a primary objective. As such, innovative technological solutions are being implemented at a steadily increasing pace to improve outcomes for patients (Maki & Peterson, 2013). In this respect, the health industry is adopting innovative technologies to improve patient satisfaction, reduce costs, and extend engagement Patient Satisfaction Quality Improvement Project.
