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Resources: Microsoft® Word, etc.)
Select a complex process from your personal life or work.
Use Microsoft® Word, etc. to create a flowchart of the as-is process.
Define metrics and measure the current process.
Use process improvement techniques to improve the process.
Use Microsoft® Word to create an improved process flowchart.
Use judgmental forecasting, which is your professional judgement, to ascertain how the future process will perform according to your metrics.
Develop a 525-word executive summary in which you describe your process improvement project (including the as-is process flowchart and the improved process flowchart).
